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FAQ

General Qusetions You May Face With

What are my alternatives when I am not happy with the finished product(s)?

The satisfaction of AssignmentMountains.com customers is the goal that we work to achieve. When dissatisfied with the product, you can contact the customer support team within 7 days of delivery. Our support team will be the platform between the customer and the writers.  

How do I access written products from the website?

Once you visit our website AssignmentMountains.com, you have already begun the process. When your access is granted, you receive several contact options which are made available to you. The final order will be sent to your AssignmentMountains.com personal account, or your email. Afterwards, you will have 48 hours to check your academic work, and to request for revisions. 

Are the AssignmentMountains.com professional writers qualified in their academic fields?

Our website has some of the top-notch academic professionals. They are graduates with undergraduate degrees, Masters Degrees, and also Ph.D. We are continuously increasing our members to the academic workforce. Our support team will be the platform between your assigned writers and you. 

What makes AssignmentMountains.com different from other writing websites?

The writing industry is a competitive one. There are many websites that exist in the writing world. Our professional writers speak English fluently, and they also have degrees from top-notch recognized universities. AssignmentMountains.com also has a Quality Assurance Department, which reviews the orders for plagiarism. The website completely deletes the finished assignments from our database once the client has approved it.

AssignmentMountains.com Guarantees

What are my options when my product is delivered late?

This is a rare occurrence with AssignmentMountains.com. Mistakes sometimes happen because of various situations. The assigned writer to your product might be incapacitated in some way. They could also be experiencing personal emergencies that are beyond their control.

We guarantee you that 99% of your orders will be delivered to you on or before the submission deadline stated in your orders. Incase AssignmentMountains.com has missed the deadline, as a customer you have the right to request for a refund in accordance to our website’s refund policy. 

Does my academic institution have to know that I am using the writing services of AssignmentMountains.com?

As a client, it lies with you to provide them with the information or not. AssignmentMountains.com maintains the confidentiality of our clients throughout the writing process. We don’t reveal our client’s names and personal information. Your orders will not be traced back to our website.

 

How is plagiarism handled by AssignmentMountains.com?

AssignmentMountains.com writers are under contract, and they are bound to produce original papers from scratch. Our plagiarism-scan software checks every piece of assignment. We also send the plagiarism report upon your request. 

How does AssignmentMountains.com protect my identity and ordered products?

When your order is received, your personal information is encrypted. Your identity becomes represented by a code. Third parties won’t access to your personal information, or the services that AssignmentMountains.com offered you. The papers aren’t viable for re-distribution or re-sale once deleted from our system. It becomes the customers’ property. 

AssignmentMountains.com Professional Writers

How are your professional writers vetted? How are their qualifications and professionalism determined?

The AssignmentMountains.com website has established rigorous processes for selecting its writers. They submit their credential as well as their CV which contains their academic and professional background. It also outlines their experience. The applicant is also taken through some writing tests relevant to the position, and the finished product is checked for plagiarism by our Quality Assurance Team. 

How do I communicate with my writer?

AssignmentMountains.com encourages proper and professional communication between our writers and our customers. It acts as part of our transparency policy. We have communication channels such as chats, emails, telephone numbers, etc. In general, we prefer to keep our clients identities anonymous throughout the writing process.

 

Are the AssignmentMountains.com professional writers Native English Speakers?

Absolutely! Our professional writers are English speaking individuals. They come from Native English speaking countries such as the US, Australia, U.K. Canada and occasionally the Western Europe. We also have under our employ freelance writers from other countries around the world. You can request for a writer from one of the stated countries above. 

The Ordering Process

What is the payment procedure?

When your order is consented to after application, the cost is charged to the customer’s credit card you have provided AssignmentMountains.com. Other payment processes such as PayPal and bank account transfers are acceptable too. 

How will I communicate with my writer with regards to my order and instructions?

The communication channels are unlimited between you and your assigned writer. AssignmentMountains.com has an official email, phone number, social media or fax. Once your order is received, your writer will communicate with you about your instructions. 

How do I apply for a revision process for my order?

Contact the Support Team with your revision instructions and AssignmentMountains.com will take care of the matter immediately.

How do I apply for my Order?

Once you access AssignmentMountains.com, our order form will be visible to you. You will receive a personal code for communication purposes. Your order form will be analyzed to determine that it meets the full criteria for AssignmentMountains.com order process. The relevant writer will be assigned to your work by our customer support team.

How is my order delivered back to me?

Once your orders get completed, edited and corrected by our quality assurance department, they are uploaded to your AssignmentMountains.com personal account. The notification will be sent to your email to inform you that your papers are ready. 

Plagiarism Policy

Are AssignmentMountains.com services legal in this country?

Yes, it is legal! We are registered as a U.S corporation.  AssignmentMountains.com has conformed to the legal laws of the country. You have the legal right to purchase any of our products. 

Does using your service, qualify as an academic crime such as plagiarism?

No. Plagiarism means that you have used the works of other authors without acknowledging them as the sources. Our products are one hundred percent original. As a customer, you also have the sole ownership of the products. 

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